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O _ $ ? $"CO@o=031p ӟE%o&'W(F>AAh0f="tp://wQ.} y.m/"M|-ld.fS|2{HYPERLINK QORWL}}N!Srsx`\cf1\uLCU?oDaYAMp89[__/;O<_=o> b @5K/BODY]27fHTM*L]3A}l Dear [INSERT NAME],
Here are the instructions for recovering data from a corrupted database
file. For these instructions, we're assuming that the server does not
have enough retention to re-download the messages, or it would take too
long, or put you over your quota, or it's a folder.
You can use AGReco, written by an Agent user, to try to recover
information from a corrupted database, or to just export all of the
messages from a group or folder.
Once you've extracted the data from the group(s) or folder(s), open
Agent and unsubscribe from the group or delete the folder. Agent will
ask you to confirm the action. Depending on if it's a group or a folder,
you'll have to either answer "no" to keep the messages and properties or
"yes" to delete. Resubscribe to the group or recreate the folder. (You
can download messages if you want, but you will probably wind up with
duplicate messages when we're done, so it would be better to wait until
later. Not applicable when dealing with folders.) Close Agent.
________________________________
If a newsgroup:
Next, using AGO, written by the same user that wrote AGReco, flip the
status of the group from newsgroup to folder. Close AGO, start Agent.
Use Agent's File \ Import Messages feature to import the output file
from AGReco into the new "folder" you just made. Close Agent, use AGO to
flip the "folder" back to a newsgroup.
________________________________
If a folder:
Just import the file(s) created with AGReco.
If you had filters for the group(s) or folder(s), open up the applicable
Folders Window and reassign the filters to their proper settings, or
delete and recreate them.
________________________________
NOTE: Read all of the documentation in both programs, including their
ini files. Half of the instructions for AGO is in the ago.ini file.
Forte did not write these two applications, and cannot be responsible
for their use, or any problems they might create on your system. Use at
your own risk, so to speak.
If I can be of any additional help please feel free to contact me at any
time by email.
Kind regards,
Elizabeth Chang
Client Support Specialist
Agent Newsreader Group
FORTE, Inc.
www.forteinc.com
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