Managing Subscriptions

DynaSend is a subscription-based service that utilizes an automated, credit-card based, monthly payment process.

Management of these processes is via menu options on the library administrator’s control panel.

Billing Information:  This function provides an overview of account activity.  You will be able to see four specific pieces of information:

1. How many template “slots” have been used and how many are currently available
2. A listing of when you purchased your initial subscription and any subsequent upgrades
3. A billing history
4. Your contact & credit card information

From the Billing Information screen you’ll be able to cancel part or all of your subscription, and will be able to update your contact / credit card information.

Contact Information:  This provides you with a direct opportunity to update your contact information.

Upgrade Subscription:  This screen displays a listing of when you purchased your initial subscription and any subsequent upgrades.  You will be able to cancel some or all of your subscription directly from this list.

Additions may be made by selecting a “package” and then clicking the ADD PACKAGE button.

Explanation of Billing:  Regardless of how many upgrades you’ve purchased, billing will occur just once a month.  The following example illustrates how this works:

July 1^st – purchase initial subscription and 12 template slots.  You are billed $40 covering your use of DynaSend for the next 31 days.

August 1^st – you are billed $40 for your continued use of DynaSend over the next 31 days.

August 11^th – upgrade your subscription by adding another 12 template slots.  You are not charged anything at this moment, although the template slots are immediately available for you to use.  Effectively you will receive free use of these template slots until the next billing cycle is triggered.

September 1^st – you are billed $80 for the next 31 days of use (now paying for 24 slots instead of 12)