Overview of DynaSend Library Organization

DynaSend libraries use the following organizational hierarchy:

   - Library

        - Pages

             - Subcategories

                   - Templates

It is helpful to use an analogy in describing how the organizational hierarchy works.  Think of a DynaSend library as being a website.  As a result, we have:

Library = your website.  Generally you will only have one website for your company, and it will usually be named the same as your company.  This is true of DynaSend as well.  You probably only need one library, and it should probably be named the same as your company.

Pages = the pages in your website.  Each one has its own unique URL, meaning that someone can browse to a specific page in your site.  Once arrived at, each page contains specific information that is organized functionally.

A website might have pages like; PRODUCTS, ORDERING, FAQ’s and CONTACT.

A DynaSend library might have pages like:  SALES DEPARTMENT CORESPONDENCE, CUSTOMER SERVICE DEPARTMENT CORRESPONDENCE, HUMAN RESOURCES CORRESPONDENCE, etc.

Subcategories = categories on a specific webpage.  For instance, a website might have a page called CONTACT that contained the following subcategories:

Mailing Address

Telephone

Email

Likewise, a DynaSend page such as CUSTOMER SERVICE DEPARTMENT CORRESPONDENCE might have subcategories such as:

Product Use Instructions

Repair Questions

Replacement Parts Questions

Product Returns

Templates = actual content.  On a website, under a subcategory called “mailing address” we might find the following content:

121 N. 43rd Street

Chicago, IL 61602

USA

A DynaSend subcategory, say “Repair Questions,” might offer the following content:

List of Authorized Repair Facilities – USA

List of Authorized Repair Facilities – Canada

DIY repair – changing filters

DIY repair – changing belts

Etc.

Note:  One key difference between your DynaSend library and a conventional website is that your DynaSend library will not have a navigational menu.  What that means is that the only way to reach a specific page in your DynaSend library is for someone to have the exact link.  For instance, say you have two pages in your library – SALES and SUPPORT.  Because there are no navigational menus, you can give your support staff the URL to “their” page, without being concerned that they will also have access to the SALES page.